Frequently Asked Questions

Everything you need to know about your WOUF shopping experience.

What is the estimated delivery time for my order?

Standard shipping usually takes 3-5 business days for domestic orders and 7-14 business days for international shipping, depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags are attached to be eligible for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How can I track my package?

Once your order has shipped, you will receive an email with a tracking link and number to monitor your package's journey in real-time.

Are your products sustainably made?

Yes, WOUF is committed to conscious fashion. We use recycled materials and eco-friendly inks in our production process whenever possible.

Do you offer international shipping?

Absolutely! We ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your location.